In follow up to her latest Feedback from the Field article, Anissa Collins takes a look at how consumer behavior has changed as we begin to emerge on the other side of the pandemic pause, with more reactions directly from her dealers' perspective.
01.07.20 05:18 AM - Comment(s)
Communication during crisis is key. COVID-19 puts that (and us!) to the test. Ensure your strategy includes appropriate messaging that connects your customers to your brand with sales, service and retention in mind.
01.04.20 06:05 AM - Comment(s)
Not to toot our own horn, but we do like to share a few wins on behalf of the dealers who inspire us here and there. This is one of those stories.
30.03.20 03:46 PM - Comment(s)
When customers refuse recommended services, it’s easy to drop our shoulders and consider them gone. But what if you looked at your declined services a prime opportunity instead?
18.03.20 08:25 AM - Comment(s)
The 3 Birds’ team flew west for the winter to kick off Valentine’s Day showing our dealers and partners some love at the NADA Show 2020 in Las Vegas. Check out a few highlights from the view from our booth.
18.03.20 07:36 AM - Comment(s)