Declined Service Recapture Messaging
Communicate declined repairs
in a strategic sequence to quickly
recapture customers to your service bays,
winning back service revenue.
Opens possibility of maximizing sales to customers already in your service department and re-pitches therepair(s) after the customer has left the service drive.
Competitive advantage due to having history with the customer and their vehicle, causing an increase in customer retention and customer loyalty.
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